Privacy Policy

Your Privacy Matters to Us

Effective Date: 4/1/26

Distinctive Home Health Care Inc respects your privacy and is committed to protecting the information you share with us through this website. This Privacy Policy explains what information we may collect through the website, how we use it, how we may share it, and what choices may be available to you.

By using this website, you agree to the terms of this Privacy Policy.

1.Who We Are

This website is operated by:

14500 Roscoe Blvd 4th Floor, Ste 15 underneath Distinctive Home Health Care Inc

Phone: 818-210-0073
Fax: (818) 806-6007
Email: contact@distinctivehhc.com

2.Information We May Collect

We may collect information you choose to provide to us, including:

Name
Phone number
Email address
Mailing address, if you provide it
Whether you are a patient, family member, or referral source
General message or inquiry details
Referral-related information you choose to submit

We may also automatically collect certain technical information when you use the website, such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Date and time of visit
Referring website
General website usage and analytics information

Important:

If forms are available on the website, please do not submit private medical information, health insurance information, Social Security numbers, or other highly sensitive information through a general contact form unless you have been specifically instructed to do so through an approved secure process.

3.How We Use Information

We may use information collected through the website to:

Respond to questions or requests
Contact you regarding
your inquiryCommunicate with patients, families, or referral sources
Review referral or service inquiries
Improve the website and user experience
Maintain website security
Comply with legal, regulatory, or operational obligations

4.Website Forms and Sensitive Information

This website is intended to provide general information and communication options. Public website forms should not be used to submit sensitive medical information unless clearly identified as a secure and approved process.

If you submit information through the website, you acknowledge that ordinary website contact forms and general email may not be appropriate for highly sensitive or urgent communications.

Notice at Collection:

We collect the information you submit through website forms to respond to your inquiry, communicate with you, and evaluate service or referral requests.

5.Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, understand website traffic, improve performance, and enhance user experience.

These technologies may collect information about how visitors interact with the website, such as pages viewed, time spent on pages, navigation patterns, and device or browser information.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

6.Analytics and Tracking Technologies

We may use website analytics tools or similar technologies to understand website traffic and usage patterns. If tracking technologies are used on this website, they should be configured in a way that is appropriate for a healthcare-related website.

We review tracking and analytics tools carefully because healthcare-related websites must take extra care to avoid impermissible disclosures of sensitive information.

7.How We May Share Information

We do not sell or share personal information through this website.
We may share information in limited circumstances, including:

With service providers or vendors who help us operate the website or business functions
With professional advisers, legal counsel, or compliance consultants
If required by law, regulation, subpoena, court order, or government request
As necessary to protect our rights, safety, property, users, or the public
In connection with a business transition, reorganization, or similar event, where permitted by law

If vendors handle personal information on our behalf, we may require them to protect that information appropriately.

8.California Privacy Rights

California residents may have privacy rights under California law depending on the nature of the business, the information collected, and whether the business is subject to applicable California privacy laws.

If applicable, California residents may have rights that can include:

The right to know certain categories and specific pieces of personal information collected
The right to request deletion of certain personal information
The right to correct certain inaccurate personal information
The right to know certain categories of sources, business purposes, and disclosures
The right to limit certain uses of sensitive personal information where applicable
The right not to be discriminated against for exercising applicable privacy rights

If you want to make a privacy-related request, you may contact us at:

contact@distinctivehhc.com
818-210-0073

We may need to verify your identity before responding to certain requests.

9.California Do Not Track Disclosures

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, this website may not respond to those signals in all cases.

10.Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy, content, security, or practices of third-party websites. Your use of those websites is subject to their own terms and privacy policies.

11.Data Security

We use reasonable administrative, technical, and physical safeguards to help protect information collected through the website. However, no website, online transmission, or storage system can be guaranteed to be completely secure.

12.Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

13.Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children through the website.

14.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

15.Contact Us

If you have questions about this Privacy Policy or want to contact us regarding privacy matters, you may reach us at: